Privacy Policy

Effective Date: January 1, 2025

Faith Christian Center – Phoenix (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us via text message or email. By using our site, you agree to the terms of this policy.

1. Information We Collect
We may collect the following information from you:
  • Personal Information: such as your name, email address, mailing address, phone number, or payment information when you complete forms, register for events, submit a prayer request, give online, or contact us.
  • Non-Personal Information: such as browser type, device type, IP address, and pages visited. This is collected through cookies and analytics tools for improving your experience.

2. How We Use Your Information
We use your information to:
  • Respond to inquiries or prayer requests
  • Provide you with information about events, services, or church updates
  • Process donations or event registrations
  • Send you text or email communications you have opted into
  • Improve website functionality and user experience

3. Sharing of Information
Your information is NEVER sold or shared with third parties for marketing or promotional purposes. We may share your information only with trusted service providers (e.g., donation platforms, email providers) solely for the purpose of operating our church’s functions, and always in compliance with privacy regulations.

4. Mobile Subscriber Information
We may collect and use your mobile number to send you text message updates, reminders, or other communication related to church activities that you’ve opted in to receive.
Your Mobile Information will NEVER be shared with other parties under any circumstances.
This includes no sharing with third parties, affiliates, or for marketing or promotional purposes.

5. Text Messages
Faith Christian Center Privacy Policy for SMS Messaging
Effective Date: August 18, 2025
Introduction
At Faith Christian Center, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.
1. Information We Collect
When you opt-in to receive SMS messages from us, we collect the following information:
  • Phone Number: The mobile number provided during the opt-in process.
  • Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
  • Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).
2. How We Use Your Information
We use your information to:
  • Send text messages based on the preferences you indicated when opting in, such as, updates, notifications, and alerts.
  • Ensure compliance with federal regulations, including the TCPA.
  • Monitor and improve our SMS services by tracking engagement metrics.
Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.
3. One-to-One Consent Requirement
In line with FCC regulations (March 2024), your SMS opt-in applies to communications from Faith Christian Center only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.
4. Message Frequency and Data Rates
The SMS message frequency will vary but will not be more than one message per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.
5. Opt-Out Instructions
You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at contact@fccphoenix.com or (602) 267-9700.
6. Data Sharing and Disclosure
We will never share or sell your information to third parties for marketing purposes without your explicit consent. We may, however, share your information with trusted third-party service providers for the purpose of facilitating SMS delivery (e.g., telecommunications providers). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.
In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.
7. Security of Your Information
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.
8. Record-Keeping and Proof of Consent
As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.
10. Contact Us
If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
  • Email: contact@fccphoenix.com
  • Phone: (602) 267-9700
  • Address: 2640 E McDowell Rd, Phoenix, AZ 85008

6. Cookies and Tracking
We may use cookies, web beacons, and similar technologies to collect non-personal information to enhance your experience on our website. You can disable cookies through your browser settings.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information you provide to us. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Your Rights
You may request to review, correct, update, or delete your personal information at any time by contacting us.

10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with an updated “Effective Date” at the top of this page.

11. Contact Us
If you have questions or concerns regarding this Privacy Policy, or wish to request a copy of your information, you may contact us at:
Faith Christian Center – Phoenix
2640 E McDowell Rd
Phoenix, AZ 85008
Email: contact@fccphoenix.com
Phone: (602) 267-9700
Website: https://fccphoenix.com